Terms and Conditions
Last updated October 17, 2024
1. Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use the Website.
2. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will notify you of any significant changes by posting the updated Terms on this page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.
3. Rental Services
3.1 Reservations and Payments
- All dome rentals are subject to availability and confirmation.
- Reservations are not confirmed until a deposit or full payment is received, as specified during booking.
- Prices are subject to change without notice until a reservation is confirmed.
- We reserve the right to cancel or modify reservations if we suspect fraudulent or inappropriate activity or errors in the booking.
3.2 Cancellations and Refunds
- Cancellation policies may vary depending on the rental package and season. Please refer to your booking confirmation for details.
- If applicable, refunds will be processed within 14 business days of cancellation.
- We reserve the right to cancel reservations due to unforeseen circumstances (e.g., severe weather). In such cases, we will provide a refund or credit based on the portion of services rendered.
3.3 Delivery and Retrieval
- Rental items will be delivered and picked up by our company.
- Clients are responsible for obtaining authorization for the rental location, including the time needed for delivery and retrieval.
- The delivery location must be accessible by a 20ft truck with ample parking available, and the installation site must be within 100 feet of the truck.
- Any delays due to access issues will incur additional charges.
3.4 Use and Care of Rental Items
- Rental items must only be used at the agreed-upon location and for their intended purposes.
- Clients must take reasonable care to prevent damage, breakage, theft, or misuse of rental items.
- Clients agree to follow provided instructions on the proper and safe use of the rental items.
3.5 Damage and Loss
- Clients are responsible for any lost, stolen, or damaged rental items during the rental period.
- Full replacement costs will be charged for damaged or missing items.
- For repairable damage, a fee reflecting the cost of professional cleaning or repair will be assessed.
4. Website Use
4.1 Account Registration
- You may be required to create an account to access certain features of the Website.
- You agree to provide accurate and current information during registration and to update it as necessary.
4.2 Prohibited Activities
You agree not to:
- Copy, distribute, or disclose any part of the Website without authorization.
- Use automated systems (e.g., "robots," "spiders") to access the Website.
- Transmit spam, chain letters, or unsolicited email.
- Attempt to interfere with or compromise the security of the Website.
- Take actions that impose an unreasonable load on our infrastructure.
5. Disclaimer of Warranties
The Website and all content, materials, products, and services made available through it are provided on an "as is" and "as available" basis. We make no representations or warranties, express or implied, regarding the operation of the Website or the content, products, or services offered.
6. Limitation of Liability
Halo Domes LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Website or inability to use it, or for any information, products, or services obtained through the Website.
7. Indemnification
You agree to indemnify, defend, and hold harmless Halo Domes LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including attorney’s fees) arising from your use of the Website.
8. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.
9. Dispute Resolution
Any disputes arising from these Terms or the Website will be resolved through binding arbitration in Oakland, California, in accordance with the American Arbitration Association rules.
10. Contact Information
If you have any questions regarding these Terms, please contact us at:
Halo Domes LLC
1401 21st St., STE R
Sacramento, CA 95811
Email: info@halodomes.com